NO RETURN/REFUND POLICY
At Soluna Digital ("we", "us", or "our"), a company incorporated in Spain and doing business as 'Soluna Digital', we understand that purchasing digital products is a significant investment. We strive to ensure customer satisfaction, but due to the nature of digital products, we do not offer returns or refunds. Immediate access is granted upon sale, which renders the product as used. We strongly advise customers to thoroughly review the product description, including its features and functionality, before making a purchase. If additional information is needed, we encourage you to contact any team member from Soluna Digital. Our team is always available to address any pre-sales inquiries.
In rare circumstances, Soluna Digital. may consider granting a refund at its sole discretion. The following are the only situations in which a refund may be issued: (a) Technical Issues: If a technical problem prevents you from using the digital product and our team is unable to resolve the issue, we may issue a refund. (b) Fraudulent Transactions: If it is determined that the transaction was fraudulent, a refund may be issued.
This refund policy is part of and incorporated into the Terms of Service agreement governing the use of Soluna Digital products. By purchasing digital products, you agree to be bound by the Terms of Service and this refund policy. Please note that this refund policy may be revised and updated at any time without prior notice. It is your responsibility to periodically review this policy for any changes. By purchasing digital products from Soluna Digital., you acknowledge and agree to the terms of this refund policy. If you have any questions, please contact us at info@soluna-digital.com.